Refund Policy
Website Name: Shaheed Bhagat Singh Health and Education
1. Introduction
This Refund Policy outlines the terms and conditions for refunds related to courses, programs, and services offered by Shaheed Bhagat Singh Health and Education through its Learning Management System (LMS). By purchasing or enrolling in any course or service, you agree to this Refund Policy.
2. Course Purchases
2.1 Paid Courses
- Users may request a refund within 7 days of course purchase.
- Refund requests must be submitted via email or support.
- Refunds will only be processed if the course has not been substantially completed.
- No refunds will be issued after course completion.
2.2 Free Courses
- Free courses are not eligible for refunds.
3. Refund Eligibility
Refunds may be granted under the following conditions:
- Technical issues preventing course access
- Duplicate payment
- Course not delivered as described
- Payment deducted but enrollment not received
- Change of mind
- Lack of usage
- Failure to complete course
- User device or internet issues
4. Refund Request Process
To request a refund, users must provide:
- Full Name
- Registered Email
- Course Name
- Payment Details
- Reason for Refund
Email: skps.org@gmail.com
5. Refund Processing Time
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to original payment method
- Bank processing time may vary
6. Cancellation Policy
Users may cancel course enrollment before course access begins. Once course access is granted, cancellation may not be allowed.
7. Non-Refundable Items
- Completed courses
- Downloadable materials
- Certificates issued
- Special discounted courses
- Promotional offers
8. Organization Rights
Shaheed Bhagat Singh Health and Education reserves the right to:
- Approve or reject refund requests
- Modify refund policy
- Cancel courses if required
9. Contact Information
Organization Name: Shaheed Bhagat Singh Health and
Education
Email: skps.org@gmail.com
Phone: 9687265333
Address: Noida, Uttar Pradesh, India
10. Consent
By purchasing or enrolling in our courses, you agree to this Refund Policy.
Shaheed Bhagat Singh Health and Education — Transparent Refund Policy for all course purchases.